If you have been invited to a workspace by someone else, there are two methods to accept.

An email will be sent to the address of the invite from Retention Track. Click on this email and then “Get Started”

You will then be taken to retentiontrack.com, verify that the correct workspace is listed and click “Accept & Join Workspace”.

If you are already logged in to Retention Track on the same account, an invite notification will appear at the top of your screen.

To accept the invite, click on “View Invitations” at the top right in the blue notification bar.

This will take you to your account settings where a “Pending Invitations” pop-up will be. Click on “View Invitation” next to the workspace you wish to join.

The option to join the workspace will then appear. Verify it is the correct workspace and click “Accept & Join Workspace.”